FAQ

How long for my order to ship?

Our processing time varies, but we generally like to ship orders within 10-15 business days. Business days do not include weekends and holidays, and does not account for shipping transit times.

 

Do you offer local pick up?

Yes. If you are local to the RVA area, and would like to pick up your order from my Chesterfield,Va home, you can use code LOCAL at checkout. This will remove the shipping charges. You will receive an email once your order is ready to pick up.

 

Do you accept returns?

No. Since all our items are custom made to order, we do not accept returns. You may sell your items in our facebook bst page. If there is a quality issue with your order, please email us at wrensclosetusa@gmail.com